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Privacy Policy

Last updated on March 7, 2021

Lambert Couples Therapy values your security and privacy. This notice covers our privacy practices.

Data Collection

Cookies

What are cookies?
  • When you load a website in your web browser it saves small pieces of data, kept in text files, stored on your computer or other device called a cookie.
  • Websites typically use cookies to remember you and your preferences, either for a single visit (through a session cookie) or for multiple repeat visits (using a persistent cookie).
  • Cookies ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in.
Necessary Cookies
  • Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
    • [ cookies.js ] Determines whether the visitor has accepted the cookie consent box. This ensures that the cookie consent box will not be presented again upon re-entry.
    • [ elementor ] Used in context with the website’s WordPress theme. The cookie allows the website owner to implement or change the website’s content in real-time.
    • [ wc_cart_hash_# ] and [ wc_fragments_# ] Used to store and remember items in shopping cart.
Statistics Cookies
  • Help us to understand how visitors interact with our website by collecting and reporting information anonymously.
    • [ _ga ] and [ _gid ] Registers a unique ID in Google Analytics that is used to generate statistical data on how the visitor uses the website.
    • [ _gat ] Used by Google Analytics to throttle request rate.
    • [ mailchimp_landing_site ] Used to register how the user entered the website – This function is provided by Mailchimp.
Marketing Cookies
  • Used to track visitors across websites with the intention to display ads that relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
    • [ _fbp ], [ fr ], and [ tr ] Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
Manage Your Cookies

Google Analytics

  • We use Google Analytics to track visitors on this website.
  • The data we collect will be processed anonymously with Data sharing disabled.
  • The data collected about you includes your:
    • Referral source to our website
    • Language
    • Geographic Location (country, territory, state/province, city)
    • Age
    • Gender
    • Web interests
    • Time on our website
    • Activity on our website (pages visited)
  • We collect this data to improve user experience.
  • We retain this data for 14 months.
  • Google Analytics related cookies expire within 60 days of being set.
  • Did you know you can control Google Ad personalization?
  • Learn more about how Google uses information collected from websites.

Facebook

  • We use Facebook pixels as an analytics tool to help measure the effectiveness of our advertising and better understand the actions visitors take on our website.
  • This helps us better reach audiences who care about our services.

Contact Forms

  • When you submit a query through our contact form, we collect your name (first, last, or both – your choice!) and your email address so that we can correspond with you.
  • We also store this information in our website database for backup and possible future reference.
  • We may also retain email correspondence on our server and in our email client for future reference.
    • We host our email through GoDaddy.
    • We do not share any personal data with GoDaddy.

eCommerce

  • If you place an order on this website, the initial data will first pass through our trusted shopping cart service, WooCommerce by Automattic.
  • That data then passes to PayPal to complete the transaction.
  • We will keep a record in our WordPress database of your first name, last name, e-mail address, billing and shipping information, and IP address so we can contact you about your transaction in the future, if needed.
  • PayPal will also keep a record of your contact details from your billing and shipping information for future reference to provide customer service and for our business records.
  • We do not keep, or have access to, any private financial data used for transactions originating from this website.

Mailing List

  • When you subscribe to our mailing list we collect your first name and your email address so that we can communicate with you.
  • Your personal data will not only be stored in our website’s database but in MailChimp, the trusted service we use to send our email messages.
  • You can unsubscribe at any time by clicking a link at the end of mailing list messages from us. Otherwise, we may retain your information in MailChimp indefinitely.

Comments

  • When you leave a comment on the site we collect the data shown in the comments form, and also your IP address and browser user agent string to help spam detection.
  • An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment.
  • If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
  • Some comments may be reviewed for spam by an automated system.

Links to Other Websites

  • Pages on this website may contain embedded content from YouTube, a Google video streaming platform.
  • Pages on this website may contain links to other websites.
  • You choose to follow these links and use any related third-party platforms at your own discretion.
  • These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Data Sharing

  • We do not share or sell your data with third-parties.
  • We do use some WordPress plugins on this website that may pass data, including personal information, to external servers to process.
  • We mostly use WordPress plugins that are hosted by WordPress.org, which clearly prohibits tracking of users without their explicit consent.

Your Data Rights

  • If you have submitted any personal data on our website, you can request to receive an exported file of the personal data we hold about you.
  • You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
  • If we ever become aware of a security breach that impacts the personal data we hold about you, we will notify you within 72 hours of learning of said breach.
  • You can view, update, download or delete your personal data at any time by request.